Customers ask in whichever place suits them — a chat from KardoSpace, a call, a message from the storefront — and you answer in one inbox, with who they are and what they have bought beside the thread.
A follower messages the business from Spaces and it lands here. The thread shows the customer's orders and history. Answer, call them back by voice or video, or turn the message into an order, a ticket or a booking without leaving it.
What arrived, from whom, and what it needs.
New threads and replies, newest first.
Threads where the last word was the customer's.
The customer's orders, bookings and balance, on the thread.
Voice and video calls with customers, from the same place.
Messages arrive on their own. The features are what you do with them.
When a follower messages the business from KardoSpace, it lands here.
A question on a product page or an order becomes a thread.
Orders, bookings, balance and past threads beside the conversation.
Call the customer back from the thread — voice or video.
A message that says I'll take two becomes an order without retyping.
A complaint becomes a Helpdesk ticket with the thread attached.
Can I come Thursday becomes an appointment in the diary.
Public questions on a product, answered once for everyone.
Give a thread to a colleague; it is in their inbox.
The answers you give every day, one tap.
The customer sees when the business is online.
A new message on the phone, so nobody waits an hour.
A message in three moves.
Three of the places you will spend time in Reception.
What a message becomes.
Start with what you need today and switch the rest on when you grow.
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